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OUR PRODUCTS ARE HAND MADE. THEY LOOK LIKE IT, TOO.

Just like with any handmade object, each of our pieces varies from one to the other — giving our work its special, small batch character. We strive to make our products as consistently as possible, but you may find that the product you receive does not look exactly like what has been pictured. We thank you for appreciating this quality of our work, and supporting this small business. 

Privacy 
policy

Collection of personal information

In order to provide you with products and services offered, Small Batch Glass may collect personally identifiable information, such as:

- First and Last Name

- Mailing address

- Email address

 

If you purchase Small Batch Glass’s product and services, we collect billing and credit card information. This information is used to complete the purchase transaction.  

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services, such as: (a) sending us an email message; (b) submitting your credit card or other payment information when ordering or purchasing a product or service. To wit, we will use your information for, but not limited to, communicating with you in relation to certain services and/or products you have requested from us. We may also gather additional personal and non-personal information in the future.

Use of your personal information

Small Batch Glass collects and uses your personal information to operate and deliver the services you have requested. 

Small Batch Glass may also use your personally identifiable information to inform you of other products and services available from Small Batch Glass and its affiliates. 

Sharing information with third parties

Small Batch Glass Company does not sell, rent, or lease customer lists to third-parties.

Small Batch Glass may share your data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third-parties are prohibited from using your personal information except to provide these services to Small Batch Glass, and they are required to maintain the confidentiality of your information.

Small Batch Glass may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal processes served on Small Batch Glass or the site; (b) protect or defend the rights or property of Small Batch Glass or the site; and/or (c) act under exigent circumstances to protect the users of Small Batch Glass Company, or the public.

Automatically collected information

Information about your computer hardware or software may be automatically collected by Small Batch Glass Company. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the the operation of the service, to maintain the quality of the service, and provide the general statistics regarding the use of the Small Batch Glass website. 

Right to deletion 

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

- Delete your personal information from our records, and

- Direct any service providers to delete your personal information from their records. 

children under thirteen

Small Batch Glass Company does not knowingly collect personally identifiable  information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. 

Changes to the privacy policy

Small Batch Glass reserves the right to make changes to this Privacy Policy from time to time. Significant changes in the way we handle your personal information will be updated on this page, and will be prominently indicated on the site. Your continued use of the website and/or services available after such modifications will constitute: (a) acknowledgement of the modified Privacy Policy, and; (b) agreement to be bound to and abide by that Policy. 

Contact information

Small Batch Glass Company welcomes your questions or comments regarding this Privacy Policy. If you believe that Small Batch Glass has not adhered to this Statement, please contact us at:

Small Batch Glass Company

46 Craven Street

Asheville, NC 28806

Phone: 828 412 3063

Email: smallbatchglass@gmail.com

Effective as of: April 2nd, 2023

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